MiTournament Refund Stripe Payment

There is no refund option for a payment in MiTournament, the refund must be completed in the Stripe interface.

Quick Process

1. In MiTournament locate the entry with Withdraw Request Status
2. Select the Profile icon to view the payment details
3. Take note of the date/time of payment and also the transaction reference
4. Open Stripe Interface
5. Find the Date and Time of the payment in list of transactions
6. Ensure amount and transaction reference are identical
7. Select Refund
8. Return to MiTournament and change status of entry to Withdrawn
9. Withdrawn entries do not appear in player export but still appear in financial exports

https://support.stripe.com/questions/how-do-i-issue-refunds

How do I issue refunds?

You can issue refunds when you look up the charge in your dashboard and issue the refund there. Depending on your customer’s bank, he or she will see the refund show up anywhere between 5-10 business days later.

To refund a charge from the dashboard, you can either click the ••• icon to the right of the charge in the payments overview page and click Refund Payment, or go to the specific charge page and click the Refund Payment button in the upper right.

Refunds can be whole or partial – that is, you can refund any amount up to the original amount of the charge.