SMS - Sending Options

When SMS is enabled and account is established with SMS Global, text messages can be sent to members by:

• Automatic
  • When member moves from Wait List to Timesheet after another booking is deleted
  • Golf Professional text alert if using Lesson Diary and booking made within 24 hours of booked time
• Manual
  • To selected bookings in a timesheet
  • To a member through the member directory
  • To groups or lists in SMS Global interface

FAQ

• Messages aren't being received
  • Ensure credit balance is topped-up especially when sending out bulk SMS from timesheets
  • Check Accept SMS is enabled  for particular member in contact details -> Telephone
• How do I check on SMS that have been sent
  • System --> Audit Log details history on all sms messages sent

Quick Process

1. Selected bookings in a timesheet

• Select players in timesheet
• Select Utilities --> SMS Bookings
• Enter Message details
• Select 'Send SMS'

2. To a member through the member directory

• Member Directory
• Search for Member
• Select Contact Details Icon --> Send SMS
• Update SMS Message --> Send SMS

3. Export Name and Mobile from Directory or Membership System

• Import into Global SMS
• Access SMS Global Knowledgebase for specifics to send to groups/lists - https://mxt.smsglobal.com/support/knowledgebase

Step-by-Step Process

1. Selected bookings in a timesheet

• Select Utilities --> SMS Bookings

• Select players in timesheet
  
  

• Enter Message details
• Select 'Send SMS'

2. To a member through the member directory

• Member Directory
• Search for Member
• Select Contact Details Icon --> Send SMS

• Update SMS Message --> Send SMS

3. Export Name and Mobile from Directory or Membership System

• Import into Global SMS 
  • Member Directory --> Utilities --> Member/Handicap Export
  • Change parameters, select Contact Details, Export to Spreadsheet
• Access SMS Global Knowledgebase for specifics to send to groups/lists - https://mxt.smsglobal.com/support/knowledgebase