Staff - How to Force Admin Account to update their password

Modified on Fri, 15 Jul, 2022 at 9:06 AM

1. Click on Membership

Click on Membership

2. Click on Member Directory

Click on Member Directory

3. Search for the Admin Account

Search for the Admin Account

4. Click on Search

Click on Search

5. Click on the Name of the Admin User

Click on the Name of the Admin User

6. Ensure the user has the correct email address entered in their profile by clicking contact details

Ensure the user has the correct email address entered in their profile by clicking contact details

7. Click on Telephone & Email

Click on Telephone & Email

8. Update the email field ie: "myemail@miclub.com.au" and ensure it is preferred

Update the email field ie: "myemail@miclub.com.au" and ensure it is preferred

9. Click on Submit

Click on Submit

10. To Reset the password click on Update within User Login Details

To Reset the password click on Update within User Login Details

11. Type the new password in twice, ensuring they match exactly.

Passwords must be:

  • Between 7 and 20 characters

  • Contain an upper case letter

  • Contain a lower case letter

  • Contain a number

  • Contain a special symbol (ie: #$%@)

  • Must not contain the user's member number

Type the new password in twice, ensuring they match exactly.

12. On the top left of the page, Click on Update

On the top left of the page, Click on Update

13. The Admin user will now need to use the password reset feature on the login screen to regain access

The Admin user will now need to use the password reset feature on the login screen t

14. The user will recieve an email with steps on how to set a new password

The user will recieve an email with steps on how to set a new password

15. After clicking on Reset Password

After clicking on Reset Password

16. The user will need to set a new password adhering to the password requirements

The user will need to set a new password adhering to the password requirements

 


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