Follow these steps to process a refund in SwiftPOS

  1. Go to Accounts > Invoicing
  2. Click on Members & Accounts and add the member to the sale
  3. Click on Add Row (this enables the Tender button)
  4. Click on Tender and enter the amount to be refunded as a negative amount
  5. Select the payment method for the refund (e.g. Direct Deposit)
  6. Click on Tender and enter the amount as a positive amount
  7. Select Account charge
  8. Finalise the sale